PrivacyPolicy
LastUpdated:April2026
Wearecommittedtoprotectingyourprivacyandensuringyouhaveapositiveexperienceonourplatform.
Introduction
Dime Technology Ltd is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
Information We Collect
Personal Information
- •Account Information: Full name, email address, phone number, date of birth
- •Authentication Data: Password, device PIN, biometric data
- •KYC Documents: Government-issued ID, proof of address, selfie verification photos
- •Profile Information: Username, profile picture, preferred language
Financial Information
- •Transaction Data: Details of all transactions
- •Wallet Information: Cryptocurrency and fiat currency balances
- •Payment Methods: Bank account details, payment provider information
- •Transaction History: Complete record of all transfers
Device Information
- •Device Identifiers: Device ID, IMEI, MAC address
- •Device Type: Operating system, device model
- •App Information: App version, installation date
- •Location Data: Approximate location based on IP address
How We Use Your Information
Service Delivery
- •Create and maintain your account
- •Process transactions and payments
- •Provide wallet and financial management services
- •Verify your identity through KYC procedures
Security and Fraud Prevention
- •Detect and prevent fraudulent transactions
- •Monitor for suspicious account activity
- •Protect against unauthorized access
- •Comply with anti-money laundering requirements
Communication
- •Send transaction confirmations and receipts
- •Provide customer support and assistance
- •Send security alerts and notifications
- •Notify you of policy changes
Data Security
We implement comprehensive security measures including encryption, multi-factor authentication, firewalls, and regular security audits. While we implement robust security measures, no system is completely secure.
Your Privacy Rights
Access and Portability
- •Access your personal information
- •Receive a copy of your data in portable format
- •Understand how your data is being used
Correction and Updates
- •Correct inaccurate information
- •Update your profile information
- •Modify your preferences and settings
Deletion and Erasure
- •Delete your account and associated data
- •Request removal of specific information
- •Opt-out of data processing for certain purposes
Contact Us
For questions about this Privacy Policy or to exercise your privacy rights, contact us at privacy@dime.ng or support@dime.ng
Questions?
If you have any questions about our Privacy Policy, please don't hesitate to contact us.
Email: privacy@dime.ng
Support: support@dime.ng
Location: Lagos, Nigeria